Rivaan International Trade OPC Private Limited (“Rivaan”, “we”) respects your privacy. This notice explains what we collect through this website and how we use it, in line with India's Digital Personal Data Protection Act, 2023 and, for visitors in the EU and UK, the GDPR.
What we collect
- Details you choose to send us through the enquiry form or by email, WhatsApp or phone: your name, company, email address, phone number, country and the content of your message.
- Basic technical data our hosting provider needs to deliver the site securely (such as IP address and browser type), kept in short-lived server logs.
We do not use advertising trackers or sell your data. If we add privacy-friendly analytics, it will be cookie-free and will not identify you.
How we use it
Only to reply to your enquiry and, if we do business together, to prepare quotations, contracts, shipping documents and the records Indian law requires us to keep.
Who we share it with
Only service providers that help us run this website and our email (for example our hosting and form provider), and — when you place an order — logistics partners, inspection agencies, banks and authorities that need it to complete the shipment.
How long we keep it
Enquiries that do not lead to business are deleted within 24 months. Records of orders are kept for as long as Indian tax and foreign-exchange rules require.
Your rights
You can ask us to show, correct or delete your personal data, or withdraw your consent, by writing to info@rivaantrade.com. We reply within 30 days.